Refund policy
30-Day Risk-Free Guarantee
If you don’t love it, you don’t pay for it. Simple as that.
Try your HijaQueen hijab for 30 days. If it’s not everything we said it would be, contact us and we’ll refund you in full — no hassle, no hoops.
How It Works
Email us at info@oveaux.com with your order number. That’s it. We’ll handle the rest and get back to you within 24 hours.
Wrong Item or Arrives Damaged?
Contact us within 48 hours of delivery and we’ll fix it immediately — replacement or full refund, your choice.
Exchanges
Want a different color? Email us and we’ll sort it out. Return the original and we’ll process your refund the moment it’s received.
Refunds
Refunds are issued to your original payment method within 3–5 business days of us receiving your return. You’ll get a confirmation email as soon as it’s processed.